Guarantee for quality bulbs Everybody at our company will take any necessary action to make sure we provide you with the best possible quality flowerbulbs. Because we are serious about quality, we have been a member of the Quality Seal organization from day one. Being a member of this organization guarantees you: - highest quality flowerbulbs - flowering guarantee, provided the instructions on the package are followed - healthy bulbs upon delivery - that the variety, color and size of the bulbs agree with what is stated on the package - proper handling of consumer complaints Who monitors Quality? The independent Dutch Flower Bulb Inspection Service monitors and conducts inspections during the entire production process and thereafter. In addition to the independent inspectors, we also have our own inspectors who are constantly lookinig at the quality, sizes and storage to maintain our high standards of quality.

Exporters associated with the Flower Bulbs Quality Mark Foundation Holland undertake to meet the strictest quality requirements. Failure to do so means they may incur heavy penalties and even be struck off the members list. Consumers with a complaint can follow the complaint procedure detailed on the packaging of the Quality Mark flower bulbs. The consumer can send the complaint together with the packaging to the Flower Bulbs Quality Mark Foundation Secretariat. This Secretariat ensures that the complaint is handled quickly and adequately by the supplier, who may decide to provide a refund or a replacement product. If the complaint is unjustified, it will also be detailed accurately. You can rest assured that any complaints your customers may have are handled accurately and in conformance with the strictest guidelines, without wasting your precious time and energy. And that is a comforting thought. We stand behind our quality and service!